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                  Frequently
                  Asked Questions

                  Stephanie GuzmanSolution Engineer

                  Solution Engineer

                  Popular in the FAQ


                  What payment methods can I use when ordering?

                  If you are purchasing products on the website, you can make your payment with a credit card or Purchase Order (if a Net 30 account has been established with EO). Give us a call to make payment with a check, money order, or wire transfer.


                  What is a Purchase Order?

                  A Purchase Order is the assigned number that a company with an established credit line with EO can use to place a Net 30 order. This purchase order/credit line allows the customer 30 days to pay for their order.


                  How do I request a quote?

                  If you would like a quote for any stock components from EO, please use our Quick Quote Tool by adding the stock numbers you would like a quote for and begin the simple 2 step quotation process. Or please contact our Sales Department.


                  What can I do if a product I ordered is on backorder?

                  If the item you are looking for is out of stock, please contact our skilled Product & Application Support Team to assist you in selecting a replacement or to find out when the item will be back in stock.

                   

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